Shipping Policy

1. What you receive

TalentFora.in is an online software-as-a-service platform, owned, operated, and provided by Softfoora Services Private Limited (part of the Forasoftware group). See our Terms & Conditions. When you purchase a Subscription or Credits, what you receive is digital access to features within your TalentFora account. No goods are shipped and no physical delivery is required.

2. Provisioning timelines

• Account access: granted immediately on successful registration and email verification.
• Subscription activation: applied immediately upon successful payment confirmation by Stripe or Razorpay. In rare cases (delayed bank confirmation, eMandate settlement) activation may take up to 24 hours.
• Credit top-ups: reflect in your wallet within 5 minutes of a successful payment.
• Plan upgrades / downgrades: take effect immediately or at the next billing cycle, as indicated at checkout.

3. Shipping fees

There are no shipping, handling or delivery charges. The price displayed at checkout is the final amount, plus applicable taxes (e.g. GST for Indian invoices).

4. Delivery address

No physical delivery address is collected. The billing address requested at checkout is used by the payment aggregator for tax, KYC and fraud-prevention purposes only.

5. If activation is delayed

If you do not see your Subscription or Credits reflected within the timelines above:

• refresh your browser and sign out / back in;
• check your registered email for a payment confirmation from Stripe or Razorpay;
• confirm with your bank that the charge has not been declined;
• if the issue persists after 24 hours, contact support@talentfora.in with your registered email and the payment reference. We will investigate and either activate access or initiate a refund.

6. International access

The Services are available globally subject to applicable law and to sanctions compliance. Network performance may vary by region; we make commercially reasonable efforts to provide consistent availability.

7. Refunds and cancellations

See our Cancellation and Refund Policy for refund eligibility and timelines.

8. Contact

Questions? See our Contact page or email support@talentfora.in.